Help Center
Frequently Asked Questions
How much is shipping?+
Standard U.S. shipping is $7.95 per order.
Do you offer free shipping?+
Yes. Orders of $75.00 USD or more qualify for free standard shipping within the United States.
How long does order handling take?+
Orders are typically handled within 1–2 business days.
How long does delivery take after shipment?+
Standard delivery typically takes 1–3 business days after shipment.
What is the total estimated delivery time?+
Most standard orders arrive within an estimated 2–5 business days total, including handling and transit time.
Do you offer expedited shipping?+
Expedited shipping options may be shown at checkout when available.
Do you accept returns?+
Yes. Eligible returns are accepted within 30 days of delivery.
How can I return an item?+
Approved returns may be sent by mail or brought in shop at our listed business address. Please contact customer support first for instructions.
How long do refunds take?+
Approved refunds are typically processed within 10 business days after the returned item is received, reviewed, and approved.
Can opened beauty products be returned?+
Because beauty and personal-care items are sensitive products, opened or used items are generally not eligible for return unless they arrived damaged, defective, or incorrect.
How do I contact customer support?+
Email sales@beegeebeautysupply.com or call +1 (909) 386-7885 Monday–Friday, 9:00 AM – 5:00 PM PT.
Where is your business located?+
Bee-Gee Beauty Supply is based at 1643 E Highland Ave, San Bernardino, CA 92404.
Will I receive tracking?+
Tracking information is provided when available after shipment.
What if my order arrives damaged?+
Please contact us promptly with your order number and photos of the issue.